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NEWPORT · BREAKDOWN RECOVERY

Breakdown Recovery Newport

Breakdown and vehicle recovery enquiries across Newport, its neighbourhoods and the major routes linking the city with Cardiff, Monmouthshire and the Severn crossings.

SERVICES IN NEWPORT

Choose the help you need

LOCAL RECOVERY GUIDE

Recovery across Newport and the M4 corridor

Newport sits directly on the M4 and connects with the A48, A4042, A467 and A449. That mix of motorway, commuter and urban traffic means a recovery request can come from very different situations — from a vehicle that will not restart at home to one that cannot safely continue after a fault on a major route.

Useful nearby places to give us when describing your location include Caerleon, Rogerstone, Malpas, Bettws, Risca, Magor and Caldicot. If you are on a motorway or fast road, tell us the road, direction of travel and nearest junction or marker if it is safe to do so.

Useful roads and nearby areas

Main road references: M4, A48, A4042, A467 and A449.
Nearby places: Caerleon, Rogerstone, Malpas, Bettws, Risca, Magor and Caldicot.

FIND YOUR POSITION

Where are you in Newport?

The map starts centred on Newport. If you are unsure of your exact position, choose Show my current location. Your browser will ask permission and, if approved, the map will place a marker at your device location.

Location is only requested when you press the button and allow your browser to share it.
ONCE HELP IS ON THE WAY

Stay informed through your customer portal

For supported mobile-service jobs, your 247 customer account can show the live location of the assigned mobile unit when tracking is active, together with an approximate distance and ETA. You can also stay in contact through customer messaging.

This means you are not left wondering where the mobile unit is while it is travelling to you. Tracking appears automatically when the assigned team is sending a live GPS location.

247 customer portal on a mobile phone
BEFORE WE ARRIVE

Information that helps us help you

1

Move to a safe place away from live traffic where possible and follow motorway safety guidance.

2

Have your registration, exact location and destination ready so we can discuss the right recovery vehicle.

3

If the vehicle is in a car park or restricted-access site, mention height barriers, gates or access arrangements.

Safety comes first.

If you are in a dangerous position, on a live motorway lane or otherwise at immediate risk, contact the appropriate emergency or highway service first. Mobile work and response times always depend on safe access, traffic and live team availability.

LOCAL QUESTIONS

Recovery questions for Newport

Do you provide 24/7 breakdown recovery in Newport?

Yes. Call with your vehicle, exact location and what has happened so the team can assess the recovery required and current availability.

Can you recover a car or van that will not start in Newport?

Yes, breakdown recovery can be arranged when a car or van cannot continue safely. Tell us whether the vehicle rolls, steers and can be accessed.

Can you help with roadside recovery around Newport?

Yes, subject to safe access and live team availability. Main local road references include M4, A48, A4042, A467 and A449. If you are in immediate danger or a live motorway lane, contact the appropriate emergency or highway service first.

Which areas near Newport do you cover?

Coverage enquiries can include Caerleon, Rogerstone, Malpas, Bettws, Risca, Magor and Caldicot. Response depends on the job, traffic, safe access and where the recovery team is operating.

Other Newport mobile services

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